CHECK-IN INSTRUCTIONS

*IMPORTANT: The Nalu Kai Lodge does not have a office with set office hours or check-in services. Please print these directions for finding the Lodge, and instructions for self check-in. 

The Lodge is located at 18 Nalu Pl. Paia HI, 96779. Coming from Kahului (airport), take a left onto Nalu Pl. (located on the ocean side of Hana Hwy) immediately before the only traffic light in Paia. You will see the Lodge sign, gate, and bamboo fence to the right, immediately after you pass our carport and Paia Bay Coffee Bar

 For questions about parking, please refer to the Parking Directions page on our website, in your room included with the brochure, or contact us.

After you’ve parked, walk through the Lodge gate and towards the left to find the Office and Housekeeping doors. 

Your name and room number will be listed on the whiteboard of the housekeeping door. After 3pm on the day of your check-in. Your room should be unlocked with the key inside. Let yourself in to your room and call 808-385-4344 if you have any questions, comments, or concerns.  If you need to store your bag until your room is ready, there are bag storage closets along the hallway behind the hammock. 

LOCATION OF ROOMS: Units 1,2,3 and 4 are downstairs and units 5,6,7 and 8 are upstairs. The large one-bedroom apartment (unit 9), walk straight through gate and follow the pathway between the waterfall and the tiki bar to the single French door – this is #9. Units 10A & 10B same direction as unit 9 but take a right and open the white french door at the end of the hallway with 10 above the door. 

*PLEASE NOTE THAT WE MAY EDIT YOUR RESERVATION BY MOVING YOU TO ANOTHER ROOM BEFORE CHECK-IN. Requested rooms are never a guarantee. We guarantee your requested bedding, however we do not guarantee specific rooms, room locations, or rooms on a certain floor. We are a small hotel and often need to move guests to other rooms prior to arrival to fit the “puzzle”.